Challenges
Katholische Stiftungshochschule München is a higher education institution in Germany specializing in social sciences, education, and related disciplines. As part of its digital transformation, the university relies on Microsoft 365 to support collaboration, communication, and learning across academic and administrative environments.
With approximately 3,000 users, more than 130 Teams, and over 200 guest accounts, KSH München needed a scalable way to keep Microsoft 365 secure, structured, and easy to manage.
Key challenges included:
- No self-service option for students and staff to create or manage Teams independently
- High IT workload caused by manual provisioning and administration
- Missing governance and lifecycle processes for Teams, owners, memberships, and permissions
- Complex guest account management with no automated cleanup of inactive users
- Risk of unused Teams, unclear ownership, unmanaged access, and shadow IT
Solutions
Together with blu Systems, Katholische Stiftungshochschule München implemented EasyLife 365 Collaboration to introduce structured governance, automation, and self-service capabilities across Microsoft 365.
Key capabilities included:
- Self-service provisioning for Teams within predefined governance rules
- Automated lifecycle management for inactive Teams and guest accounts
- Regular reviews of ownership, membership, and permissions
- Automated cleanup processes to keep the environment secure and up to date
- Clear governance policies that increase user accountability while reducing manual IT effort
Result
With EasyLife 365 Collaboration in place, KSH München now runs a structured, secure, and user-driven collaboration environment that supports both academic and administrative needs.
Key results included:
- More than 3,000 users supported across Microsoft 365
- Over 130 Teams brought under structured governance
- More than 200 guest accounts managed more securely
- Reduced IT workload through self-service and automation
- Increased Teams adoption among students and employees
- Improved security, compliance, and ownership across collaboration spaces
